At Rang Jah, we aim to make your shopping experience smooth, convenient, and reliable. Here’s everything you need to know about delivery within Pakistan and internationally.

How long will it take for my order to be delivered?
In Pakistan, the delivery time normally takes 3-5 working days, with the size of your order and product availability being considered. Orders are completed in 24 hours and are usually set to be delivered on the next working day. It is necessary to add that the prompt delivery depends on the availability of products in stock and confirmation of payment. We can also ask them to verify further, in the event of a successful delivery process.

Are there delivery charges for my order?
Yes, the delivery fee varies depending on the overall cost of the order. Orders with PKR: 3,500 and above offer free shipping. Below PKR3,500 an order, a flat cost of PKR 150 delivery charge is paid. In the case of international orders, this will be determined by the shipping cost, which varies depending on the place of location and the weight of the order. Check out will present the amount in the charges.

Does the price of my order include shipping?
Shipping fee is represented clearly during checkout. The payment that will be received will be inclusive of the delivery costs, thus no hidden charges.

How can I check the status of my delivery?
After dispatching your order, a Tracking ID will be sent to you either a Tracking ID via email or SMS. You may use this ID to follow your order:

• In the case of Pakistan, visit TCS Tracking. 

• Visitt DHL Tracking when ordering internationally.

Which courier partners do you use?
Orders in the Pakistani area are all delivered by TCS to ensure coverage across the nation. DHL delivers the international orders. Another option is local delivery, which is also 2-10 days of work. International delivery is usually 7-10 working days.

What happens if I am not available to receive my order?
Courier partners will make two attempts of being able to deliver in case you are not available. When submitting your order, please ensure that your address, country as well and area code are typed accurately. In case the second delivery is a failure, the package will be sent back to Rang Jah.

Who can I contact if I have a question about my delivery?
You can contact us through our Contact Us page and inquire about your order or delivery. We are always available to assist and make the shopping experience of our customers enjoyable.